Enroll Now
FAQ

Frequently Asked Questions

Welcome to our FAQ page! Here you’ll find answers to the most common questions about our CPR, BLS, ACLS, and PALS courses, including enrollment, scheduling, requirements, and certification details.

What Is the Difference Between CPR, BLS, ACLS, and PALS?

CPR teaches basic lifesaving skills for cardiac and breathing emergencies. BLS (Basic Life Support) is designed for healthcare providers and includes team-based resuscitation techniques. ACLS (Advanced Cardiovascular Life Support) focuses on advanced emergency cardiovascular care for medical professionals, while PALS (Pediatric Advanced Life Support) covers emergency treatment for infants and children.

The correct course depends on your employer, licensing board, or school program. Most healthcare workers require BLS certification, while nurses, physicians, EMTs, and advanced providers may also need ACLS or PALS. Always confirm requirements with your employer or program before registering.

Yes. Utah CPR Classes offers American Heart Association (AHA) CPR, BLS, ACLS, and PALS certification courses.

Yes. Students enrolling in ACLS or PALS should already hold a current BLS certification and have a basic understanding of emergency cardiovascular care.

Absolutely. CPR classes are appropriate for teachers, parents, coaches, childcare providers, fitness trainers, workplace employees, and anyone interested in learning lifesaving skills.

Yes. Our ACLS, BLS, and PALS courses are available in a blended learning format that combines online coursework with an in-person skills checkoff session.

In many cases, yes. Multiple certifications may be completed in one day, depending on scheduling availability and course requirements.

Are Your CPR, BLS, ACLS, and PALS Certifications Nationally Recognized?
Yes. Certifications issued through our courses are nationally recognized and widely accepted by healthcare employers, schools, and organizations.
Yes. After completing your course, you will receive an official American Heart Association (AHA) certification card, typically issued as a digital eCard. This card is nationally recognized and can be accessed online or shared with employers as needed.
Most CPR, BLS, ACLS, and PALS certifications are valid for two years from the completion date.
Most students receive their certification card the same day or within 24 hours after successfully completing the course.
Most students receive a digital eCard. Physical cards may be available upon request, depending on the course.
You can request a replacement card or access your digital certification online. Contact our support team for assistance.
Yes. Our certifications are accepted by hospitals, clinics, dental offices, nursing programs, EMS agencies, and healthcare employers nationwide.
If you lose your certification card, you can request a replacement or access your digital eCard online. Simply contact our support team, and we’ll help you quickly retrieve your certification.
Our certifications follow American Heart Association (AHA) guidelines and are widely accepted by hospitals, healthcare employers, and institutions nationwide. You can also verify your certification through the official AHA system. For specific requirements, it’s best to confirm directly with your employer or program.
The minimum passing score is typically 84%, based on American Heart Association (AHA) standards.
Yes, Continuing Education is offered for many of our courses. To find more information on how to claim your CEUs, click this link: Need To Claim Your AHA Continuing Education Credits?
How Do I Register for a BLS, ACLS, or PALS Class?
You can register online by selecting your course, choosing a date and location, and completing the checkout process.
We offer training at multiple convenient locations throughout Utah. Visit our Locations page for the most current class locations.
Yes. We offer flexible scheduling with weekday, evening, and weekend classes available.
Course duration depends on the certification type and learning format. CPR and BLS classes typically take a few hours, while ACLS and PALS may require additional time.
Class sizes are intentionally kept manageable to provide hands-on instruction and personalized attention.
Advance registration is strongly recommended to reserve your seat and ensure course materials are available.
If a class is full, you may choose another available date or contact us about possible waitlist options.
No. You must complete the full course, including training and hands-on skills testing. Skipping directly to the exam is not permitted.
Yes. A current BLS certification is required before enrolling in ACLS or PALS courses.
Exam length varies by course:
  • BLS: 25 questions
  • ACLS: 50 questions
  • PALS: 50 questions
No. Each student is provided with their own manikin to ensure proper hands-on practice and hygiene.
Yes. On-site training is available for groups, businesses, and organizations. You can schedule a class at your location by contacting the team.
Wear comfortable clothing that allows for easy movement, as you will be actively participating in hands-on training, including kneeling and performing CPR.
How Much Do CPR, BLS, ACLS, and PALS Classes Cost?
Pricing varies based on the course type and training format. Current pricing is listed on each course registration page.
We accept most major credit cards and secure online payment methods.
Yes. Payment is generally required to confirm and reserve your class seat.
No. All course pricing is clearly displayed during registration, and any additional fees will be disclosed before checkout.
Do I Need Any Prior Medical Training to Take These Courses?
No prior medical training is required for basic CPR courses. However, ACLS and PALS are intended for healthcare professionals with foundational medical knowledge.
Please bring a valid photo ID and any required pre-course completion certificates or confirmation emails if applicable.
Some blended courses require students to complete online learning modules before attending the in-person skills session.
Skills testing is completed through hands-on demonstrations with an instructor using manikins and simulated emergency scenarios.
Certain courses include a written exam in addition to hands-on skills testing. Passing requirements vary by certification type.
Instructors will provide guidance and may offer opportunities for remediation or retesting depending on the situation.
Many students complete their training and receive certification within the same day, depending on the course format and requirements.
You can take a refresher or renewal course at any time before your certification expires. Many students choose to refresh early to stay confident and up to date with the latest guidelines.
How Do I Access My Online Training After Registering?
After registration, you will receive an email with instructions and a link to access your online training portal.
Your course access information will be sent to the email address provided during registration.
Yes. Most online training modules are compatible with smartphones, tablets, laptops, and desktop computers.
Instructions for scheduling or confirming your skills session will be included in your registration confirmation or follow-up email.
Please bring a valid photo ID and proof of completion for any required online coursework.
First, check your spam or junk folder. If you still cannot access the course link, contact our support team for assistance.
Please contact Utah CPR Classes support, and we will resend your course access information and confirm your registration details.

Still Have Questions?

Our team is ready to help. We’ll get back to you soon.

Call (888) 618-0911
Email Support
What Our Students Say

Hear from Our Certified Professionals

Excellent
CPR VAM - Powered by Heart Start CPR5.0
Based on 272 reviews
See all reviews
review us on
Kristi Whitby
5 hours ago
Quick, easy, clean and as advertised. Highly recommend.
Response from the owner:Thank you, Kristi! We're so glad your visit was quick, easy, clean, and exactly as expected. We appreciate your recommendation and look forward to serving you again.
Celina Alvarez
6 days ago
Coolest and most convenient experience I’ve ever had! Will definitely be doing this for very renewel!
Response from the owner:Thank you so much, Celina. We're thrilled to hear you had the coolest and most convenient experience and we look forward to assisting you with your renewal. If you need anything before then, feel free to reach out.
sofia abasta
1 week ago
Thank you. This was an excellent experience overall. The online BLS course was clear and easy to follow, and the in-person skills check-off process was efficient and stress-free. I especially appreciated the opportunity to complete the skills assessment independently, without unnecessary pressure or constant supervision. Everything was well-organized, professional, and convenient. I would highly recommend this program and would definitely come back again to renew my certification.
Response from the owner:Thank you, Sofia, for the wonderful review. We’re glad the online BLS course and in-person skills check-off were clear, efficient, and low-pressure. We appreciate you highlighting our organization and professionalism. We look forward to seeing you again for your renewal and thank you for recommending our program.
Sloane Zeller
2 weeks ago
It was exactly as they explained. I felt safe in the building, which was a concern of mine. I also like the feedback the machine gives as I did compressions and breaths.
Response from the owner:Thank you, Sloane. We're glad the course matched your expectations and that you felt safe in the building. It's great to hear the manikin's feedback helped with your compressions and breaths. We appreciate your five-star review and look forward to welcoming you back for future training.
Reagan Thompson
2 weeks ago
Response from the owner:Thank you for the 5-star rating, Reagan! We appreciate you taking the time to share your feedback and are glad you had a great experience. We look forward to serving you again soon.
skylar scherffius
2 weeks ago
Response from the owner:Thank you, Skylar, for the fantastic 5-star review. We're thrilled you had a great experience and appreciate your support. We look forward to serving you again soon.
Madeline Jones
2 weeks ago
The best place to get my CPR card!
Response from the owner:Thank you, Madeline! We’re thrilled you chose us for your CPR certification and glad we could provide a great experience. If you need recertification or have any questions, we’re here to help.
Carter Bones
2 weeks ago
Super simple, easy, and quick. No need to sit through a 4 hour class if you know what you’re doing.
Response from the owner:Thanks for the great review, Carter! We’re glad you found the process simple, easy, and quick. We aim to provide efficient options for experienced customers and appreciate you sharing your feedback. We look forward to serving you again.
BSW
2 weeks ago
Convenient way to maintain one’s CPR Certification.
Response from the owner:Thank you for the kind review! We’re glad our program made maintaining your CPR certification convenient. If you ever need renewal reminders or additional training options, we’re happy to help. We appreciate you choosing us to support your certification needs.
Patriotic Her
2 weeks ago
They are good with rescheduling and responsive I liked that. You get the course for 2 years which is great when you need a refresher. I’m happy with the experience.
Response from the owner:Thank you for the wonderful 5-star review. We’re glad our flexible rescheduling and responsive team met your needs, and that the two-year course access gives you peace of mind for refreshers. We appreciate your feedback and look forward to supporting you again whenever you need another refresher.
joseph galvan
2 weeks ago
G excellent communication- easy to follow instructions
Response from the owner:Thank you, Joseph. We're glad our communication and instructions were easy to follow. We appreciate your feedback and look forward to helping you again. Please reach out if you need anything else.
Marc Stone
2 weeks ago
Response from the owner:Thank you, Marc, for the 5-star rating! We’re thrilled you had a great experience and appreciate your support. We look forward to serving you again soon.
Cinthya R
3 weeks ago
Response from the owner:Thank you, Cinthya, for the wonderful 5-star review! We’re thrilled to hear you had a great experience and truly appreciate your support. We look forward to welcoming you back soon.
Matthew Coronado
3 weeks ago
Quick easy and efficient. Will absolutely come back to do PALS here as well!
Response from the owner:Thanks for the great review, Matthew. We're thrilled your visit was quick, easy, and efficient. We look forward to seeing you for PALS and appreciate you choosing us.
Faithe Elsberry
4 weeks ago
This was absolutely the most straight forward process and most useful CPR course I have taken. The online portion was incredibly thorough and detailed. For the in-person portion, it was helpful to have computer feedback to know how deep compressions should be and what speed they should occur at, as well as receiving feedback on positioning for giving sufficient breaths. It was also a quick process, taking less than 20 minutes to complete all in-person skills. I would highly recommend this course to anyone renewing their CPR certification or getting it for the first time.
Response from the owner:Thank you, Faithe, for the wonderful review. We’re so glad the online portion felt thorough and that the in-person computer feedback helped with compression depth, rate, and ventilation positioning. It’s great to hear the skills check was quick and that you’d recommend the course for both renewals and first-timers. We appreciate you taking the time to share your experience.
Lisa Oyler
1 month ago
It was easy to find. The setup was as described.
Response from the owner:Thank you, Lisa. We’re glad it was easy to find and that the setup matched the description. We appreciate your feedback and look forward to serving you again.
Michelle Kinsel
1 month ago
I enjoy this set up. It was quick, efficient. I like that we can do it more than once and have practice sessions. I’m a student/person who learns BEST by hands on so this was perfect for me! 🙌🏻💕
Response from the owner:Thank you, Michelle! We’re so glad the setup was quick and efficient and that the repeat hands-on practice sessions matched your learning style. Your feedback means a lot, and we’re happy this worked well for you. We look forward to seeing you again and supporting your continued practice.
Alyssa Gamby
1 month ago
Response from the owner:Thank you, Alyssa, for the 5-star rating! We're delighted you had a great experience and appreciate your support. We look forward to serving you again soon. Please reach out anytime if we can assist you further.
Fernando R
1 month ago
Very clean, quick, easy and they made scheduling a breeze.
Response from the owner:Thank you, Fernando! We're so glad the visit was clean, quick, and easy and that scheduling was a breeze. We appreciate you taking the time to share your experience. We look forward to serving you again.
Zoe Parker
1 month ago
This was a great course and it was super easy to follow along with great videos. I like that I got to go in and do the skills portion on my own time in a room by myself. I felt 100% prepared and I really liked the feedback on the computer to see your progress during the skills test. Definitely recommend!!
Response from the owner:Thank you, Zoe, for the wonderful review. We’re so glad the videos and the self-paced skills room made the course easy to follow and that the on-screen feedback helped you track your progress. It’s great to hear you felt 100% prepared. We appreciate your recommendation and wish you continued success with your skills.
Rachel Tosi
2 months ago
Fantastic! So easy, no stress, the modules are easy and are at your own pace. The skills portion is easy too and only took me about 30 min for my BLS and ACLS. Won’t go anyone else. They immediately emailed me my cards and even texted them to me. I never write reviews but this is the most painless it has been to renew my certs. Thank you for this little company for making it painless and simple to get it done :).
Response from the owner:Rachel, thank you so much for the wonderful review and for taking the time to share your experience. We’re thrilled the self‑paced modules and the skills portion were easy and that you received your cards quickly. It means a lot that you chose us for your BLS and ACLS renewals and would recommend us. We look forward to helping you again when it’s time to renew.
Phillip Noriega
2 months ago
Very easy access. Hands on manikin was great. This is a great way to update certification with ease. Thank again
Response from the owner:Thank you, Phillip. We're glad you found our location easy to access and that the hands-on manikin was helpful. It's great to hear the course made updating your certification simple. We appreciate your feedback and look forward to seeing you again.
Blessed Gladys Ndagire-Naggenda
2 months ago
So much fun!
Response from the owner:Thank you so much for the fantastic rating, Blessed Gladys! We’re thrilled you had so much fun and appreciate you taking the time to share your experience. We look forward to welcoming you back soon.
Michelle Nadeau
2 months ago
Response from the owner:Thank you, Michelle, for the 5-star rating! We are delighted you had a great experience and appreciate your support. We look forward to serving you again. If there is anything we can do for you, please reach out.
Kris Barnes
2 months ago
Very convenient and easy to utilize. I just think the BLS cert skills should be included when you complete the ACLS course. It’s very tep repetitive
Response from the owner:Thanks for the feedback, Kris — we’re glad you found the course convenient and easy to use. We appreciate your suggestion to include BLS skills with ACLS and understand how repetitive that can feel. Many certifying bodies currently require separate BLS and ACLS certifications, but I will share your input with our curriculum team so we can look for ways to reduce duplicate content and improve the learner experience.

Life Saving Courses We Offer

ACLS

Advanced Cardiovascular Life Support

Online Learning

Flexible & self-paced;

Skills Only

Hands-on practice

AHA
Approved

Truster Certification

View More

PALS

Pediatric
Advanced Life
Support

Online Learning

Flexible & self-paced;

Skills Only

Hands-on practice

AHA
Approved

Truster Certification

View More

BLS

Basic Life Support

Online Learning

Flexible & self-paced;

Skills Only

Hands-on practice

AHA
Approved

Truster Certification

View More