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FAQ

Frequently Asked Questions

Welcome to our FAQ page! Here you’ll find answers to the most common questions about our CPR, BLS, ACLS, and PALS courses, including enrollment, scheduling, requirements, and certification details.

What Is the Difference Between CPR, BLS, ACLS, and PALS?

CPR teaches basic lifesaving skills for cardiac and breathing emergencies. BLS (Basic Life Support) is designed for healthcare providers and includes team-based resuscitation techniques. ACLS (Advanced Cardiovascular Life Support) focuses on advanced emergency cardiovascular care for medical professionals, while PALS (Pediatric Advanced Life Support) covers emergency treatment for infants and children.

The correct course depends on your employer, licensing board, or school program. Most healthcare workers require BLS certification, while nurses, physicians, EMTs, and advanced providers may also need ACLS or PALS. Always confirm requirements with your employer or program before registering.

Yes. Utah CPR Classes offers American Heart Association (AHA) CPR, BLS, ACLS, and PALS certification courses.

Yes. Students enrolling in ACLS or PALS should already hold a current BLS certification and have a basic understanding of emergency cardiovascular care.

Absolutely. CPR classes are appropriate for teachers, parents, coaches, childcare providers, fitness trainers, workplace employees, and anyone interested in learning lifesaving skills.

Yes. Our ACLS, BLS, and PALS courses are available in a blended learning format that combines online coursework with an in-person skills checkoff session.

In many cases, yes. Multiple certifications may be completed in one day, depending on scheduling availability and course requirements.

Are Your CPR, BLS, ACLS, and PALS Certifications Nationally Recognized?
Yes. Certifications issued through our courses are nationally recognized and widely accepted by healthcare employers, schools, and organizations.
Yes. After completing your course, you will receive an official American Heart Association (AHA) certification card, typically issued as a digital eCard. This card is nationally recognized and can be accessed online or shared with employers as needed.
Most CPR, BLS, ACLS, and PALS certifications are valid for two years from the completion date.
Most students receive their certification card the same day or within 24 hours after successfully completing the course.
Most students receive a digital eCard. Physical cards may be available upon request, depending on the course.
You can request a replacement card or access your digital certification online. Contact our support team for assistance.
Yes. Our certifications are accepted by hospitals, clinics, dental offices, nursing programs, EMS agencies, and healthcare employers nationwide.
If you lose your certification card, you can request a replacement or access your digital eCard online. Simply contact our support team, and we’ll help you quickly retrieve your certification.
Our certifications follow American Heart Association (AHA) guidelines and are widely accepted by hospitals, healthcare employers, and institutions nationwide. You can also verify your certification through the official AHA system. For specific requirements, it’s best to confirm directly with your employer or program.
The minimum passing score is typically 84%, based on American Heart Association (AHA) standards.
Yes, Continuing Education is offered for many of our courses. To find more information on how to claim your CEUs, click this link: Need To Claim Your AHA Continuing Education Credits?
How Do I Register for a BLS, ACLS, or PALS Class?
You can register online by selecting your course, choosing a date and location, and completing the checkout process.
We offer training at multiple convenient locations throughout Utah. Visit our Locations page for the most current class locations.
Yes. We offer flexible scheduling with weekday, evening, and weekend classes available.
Course duration depends on the certification type and learning format. CPR and BLS classes typically take a few hours, while ACLS and PALS may require additional time.
Class sizes are intentionally kept manageable to provide hands-on instruction and personalized attention.
Advance registration is strongly recommended to reserve your seat and ensure course materials are available.
If a class is full, you may choose another available date or contact us about possible waitlist options.
No. You must complete the full course, including training and hands-on skills testing. Skipping directly to the exam is not permitted.
Yes. A current BLS certification is required before enrolling in ACLS or PALS courses.
Exam length varies by course:
  • BLS: 25 questions
  • ACLS: 50 questions
  • PALS: 50 questions
No. Each student is provided with their own manikin to ensure proper hands-on practice and hygiene.
Yes. On-site training is available for groups, businesses, and organizations. You can schedule a class at your location by contacting the team.
Wear comfortable clothing that allows for easy movement, as you will be actively participating in hands-on training, including kneeling and performing CPR.
How Much Do CPR, BLS, ACLS, and PALS Classes Cost?
Pricing varies based on the course type and training format. Current pricing is listed on each course registration page.
We accept most major credit cards and secure online payment methods.
Yes. Payment is generally required to confirm and reserve your class seat.
No. All course pricing is clearly displayed during registration, and any additional fees will be disclosed before checkout.
Do I Need Any Prior Medical Training to Take These Courses?
No prior medical training is required for basic CPR courses. However, ACLS and PALS are intended for healthcare professionals with foundational medical knowledge.
Please bring a valid photo ID and any required pre-course completion certificates or confirmation emails if applicable.
Some blended courses require students to complete online learning modules before attending the in-person skills session.
Skills testing is completed through hands-on demonstrations with an instructor using manikins and simulated emergency scenarios.
Certain courses include a written exam in addition to hands-on skills testing. Passing requirements vary by certification type.
Instructors will provide guidance and may offer opportunities for remediation or retesting depending on the situation.
Many students complete their training and receive certification within the same day, depending on the course format and requirements.
You can take a refresher or renewal course at any time before your certification expires. Many students choose to refresh early to stay confident and up to date with the latest guidelines.
How Do I Access My Online Training After Registering?
After registration, you will receive an email with instructions and a link to access your online training portal.
Your course access information will be sent to the email address provided during registration.
Yes. Most online training modules are compatible with smartphones, tablets, laptops, and desktop computers.
Instructions for scheduling or confirming your skills session will be included in your registration confirmation or follow-up email.
Please bring a valid photo ID and proof of completion for any required online coursework.
First, check your spam or junk folder. If you still cannot access the course link, contact our support team for assistance.
Please contact Utah CPR Classes support, and we will resend your course access information and confirm your registration details.

Still Have Questions?

Our team is ready to help. We’ll get back to you soon.

Call (888) 618-0911
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What Our Students Say

Hear from Our Certified Professionals

Excellent
CPR VAM - Powered by Heart Start CPR4.9
Based on 340 reviews
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Julie Snyder
4 days ago
Very professional, convenient, easy to find, the videos were very helpful.
Shaylee Sabaitis
4 days ago
Johanna Velasquez
7 days ago
Great experience overall and very fun!!
Stacie Melini
1 week ago
Great experience completing my BLS/CPR assessment here! The facility was easy to locate, and the computer setup was seamless, which allowed me to get through the entire process with ease. Highly recommend!
Response from the owner:Thank you, Stacie, for the wonderful review. We’re glad the facility was easy to find and the computer setup made your BLS/CPR assessment smooth and efficient. We appreciate the recommendation and look forward to helping with any future certifications.
Lily Gibson
1 week ago
Super easy and fast! I appreciated the convenience.
Katelin Erekson
2 weeks ago
Response from the owner:Katelin, thank you so much for the 5-star review! We’re thrilled you had a great experience and appreciate your support. We look forward to welcoming you back soon.
Rachel Jones
2 weeks ago
Loved CPR VAM! Straightforward process that was an awesome option for a busy parent to renew BLS certification. The instructions into the office were easy to follow, expectations for the skills test were clear, equipment was clean, and they even give you a pocket mask upon completion. Will definitely use them again in the future!
Response from the owner:Thank you for the wonderful review, Rachel. We’re glad our straightforward process and clear instructions made renewing your BLS certification easy as a busy parent. It’s great to hear the equipment met your expectations and that you appreciated the pocket mask. We look forward to serving you again in the future.
Larissa Pereira
3 weeks ago
Milo Singley
3 weeks ago
Good feedback and very fast process
Response from the owner:Thank you, Milo — we appreciate the kind words. We're glad our team could provide helpful feedback and a fast process. We look forward to assisting you again in the future. If you need anything else, please reach out.
preston Gluth
3 weeks ago
The training was smooth and concise! I loved being able to practice on the dummys to simulate the experience better. I feel a lot more prepared going into the hospital now
Response from the owner:Thank you, Preston — we’re thrilled the training felt smooth and that practicing on the dummies helped build your confidence. It’s great to hear you feel more prepared for the hospital. Best of luck in your clinicals, and we’re here if you need any further support.
Hanna Baranowski
3 weeks ago
Great online course. They provided easy to follow instructions to use dummy and helpful videos to prepare. Very clean facility. Will definitely be using them in the future when I need to renew my certification.
Tasha White
3 weeks ago
Kellie Snow
3 weeks ago
Clear instructions, great preparation, and it was so nice to have flexible options for scheduling. Overall, it was basically the perfect experience!
Tanner Webb
4 weeks ago
Aubrey Lee
4 weeks ago
this was by far the most efficient and beneficial BLS class/renewal I have taken. I won’t be renewing it in any other way in the future. I hope others continue to respect the space & attention to detail this company has provided for us.
Photo from customer review
Ryan House
4 weeks ago
It was a very smooth process, it seemed confusing at first, but they do a good job at making sense of everything beforehand.
Sara Johnson
4 weeks ago
This was such an easy and seamless way to obtain a BLS certification. Couldn’t recommend enough!
Elizabeth Y
4 weeks ago
Very easy to follow program of online learning and in-person certification. I learned a lot and was able to effortlessly and quickly get my required certifications for nursing school. Quality program that I highly recommend.
Kate Layne
1 month ago
The location was very convenient to my home and the directions to access the suite were very easy to find. The room and equipment were clean and in very good condition. Made the renewal process a breeze!
Michael Clark
1 month ago
Chris P
1 month ago
This was as easy a process as I’ve ever had in getting my BLS. The online was simple and thorough. The skill pass off was great as the mankins worked perfectly. Very much recommend!
Taya Dougherty
1 month ago
Athena Zontini
1 month ago
The CPR VAM provided me with a pleasant BLS training experience. I purchased the BLS Skills Assessment and, in my opinion, I believe it was reasonably priced given the quality of the service. In the beginning, I was mildly skeptical about how it would go because of how autonomous everything was. However, after viewing the YouTube videos (which were greatly helpful) a handful of times, I became more confident that the Skills Assessment would prove successful. When I entered, the room was clean and organized, the computer worked proficiently, and the manikin was easy to operate. I was able to complete the entire assessment within twenty minutes and received my BLS eCard immediately after. I thoroughly appreciated the effortless efficiency with which I was able to complete the process and I enjoyed how smoothly everything went. Overall, I would highly recommend purchasing the BLS Skills Assessment from CPR VAM.
Response from the owner:Thank you, Athena, for the excellent review and recommendation. We’re glad the YouTube videos, clean facility, reliable equipment, and user-friendly manikin made your BLS Skills Assessment quick and efficient and that you received your eCard immediately. We appreciate you highlighting the value and will share your feedback with our team, and we look forward to serving you or your colleagues again.
Michael A
1 month ago
brittney Quijas
1 month ago

Life Saving Courses We Offer

ACLS

Advanced Cardiovascular Life Support

Online Learning

Flexible & self-paced;

Skills Only

Hands-on practice

AHA
Approved

Truster Certification

View More

PALS

Pediatric
Advanced Life
Support

Online Learning

Flexible & self-paced;

Skills Only

Hands-on practice

AHA
Approved

Truster Certification

View More

BLS

Basic Life Support

Online Learning

Flexible & self-paced;

Skills Only

Hands-on practice

AHA
Approved

Truster Certification

View More