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FAQ

Frequently Asked Questions

Welcome to our FAQ page! Here you’ll find answers to the most common questions about our CPR, BLS, ACLS, and PALS courses, including enrollment, scheduling, requirements, and certification details.

What Is the Difference Between CPR, BLS, ACLS, and PALS?

CPR teaches basic lifesaving skills for cardiac and breathing emergencies. BLS (Basic Life Support) is designed for healthcare providers and includes team-based resuscitation techniques. ACLS (Advanced Cardiovascular Life Support) focuses on advanced emergency cardiovascular care for medical professionals, while PALS (Pediatric Advanced Life Support) covers emergency treatment for infants and children.

The correct course depends on your employer, licensing board, or school program. Most healthcare workers require BLS certification, while nurses, physicians, EMTs, and advanced providers may also need ACLS or PALS. Always confirm requirements with your employer or program before registering.

Yes. Utah CPR Classes offers American Heart Association (AHA) CPR, BLS, ACLS, and PALS certification courses.

Yes. Students enrolling in ACLS or PALS should already hold a current BLS certification and have a basic understanding of emergency cardiovascular care.

Absolutely. CPR classes are appropriate for teachers, parents, coaches, childcare providers, fitness trainers, workplace employees, and anyone interested in learning lifesaving skills.

Yes. Our ACLS, BLS, and PALS courses are available in a blended learning format that combines online coursework with an in-person skills checkoff session.

In many cases, yes. Multiple certifications may be completed in one day, depending on scheduling availability and course requirements.

Are Your CPR, BLS, ACLS, and PALS Certifications Nationally Recognized?
Yes. Certifications issued through our courses are nationally recognized and widely accepted by healthcare employers, schools, and organizations.
Yes. After completing your course, you will receive an official American Heart Association (AHA) certification card, typically issued as a digital eCard. This card is nationally recognized and can be accessed online or shared with employers as needed.
Most CPR, BLS, ACLS, and PALS certifications are valid for two years from the completion date.
Most students receive their certification card the same day or within 24 hours after successfully completing the course.
Most students receive a digital eCard. Physical cards may be available upon request, depending on the course.
You can request a replacement card or access your digital certification online. Contact our support team for assistance.
Yes. Our certifications are accepted by hospitals, clinics, dental offices, nursing programs, EMS agencies, and healthcare employers nationwide.
If you lose your certification card, you can request a replacement or access your digital eCard online. Simply contact our support team, and we’ll help you quickly retrieve your certification.
Our certifications follow American Heart Association (AHA) guidelines and are widely accepted by hospitals, healthcare employers, and institutions nationwide. You can also verify your certification through the official AHA system. For specific requirements, it’s best to confirm directly with your employer or program.
The minimum passing score is typically 84%, based on American Heart Association (AHA) standards.
Yes, Continuing Education is offered for many of our courses. To find more information on how to claim your CEUs, click this link: Need To Claim Your AHA Continuing Education Credits?
How Do I Register for a BLS, ACLS, or PALS Class?
You can register online by selecting your course, choosing a date and location, and completing the checkout process.
We offer training at multiple convenient locations throughout Utah. Visit our Locations page for the most current class locations.
Yes. We offer flexible scheduling with weekday, evening, and weekend classes available.
Course duration depends on the certification type and learning format. CPR and BLS classes typically take a few hours, while ACLS and PALS may require additional time.
Class sizes are intentionally kept manageable to provide hands-on instruction and personalized attention.
Advance registration is strongly recommended to reserve your seat and ensure course materials are available.
If a class is full, you may choose another available date or contact us about possible waitlist options.
No. You must complete the full course, including training and hands-on skills testing. Skipping directly to the exam is not permitted.
Yes. A current BLS certification is required before enrolling in ACLS or PALS courses.
Exam length varies by course:
  • BLS: 25 questions
  • ACLS: 50 questions
  • PALS: 50 questions
No. Each student is provided with their own manikin to ensure proper hands-on practice and hygiene.
Yes. On-site training is available for groups, businesses, and organizations. You can schedule a class at your location by contacting the team.
Wear comfortable clothing that allows for easy movement, as you will be actively participating in hands-on training, including kneeling and performing CPR.
How Much Do CPR, BLS, ACLS, and PALS Classes Cost?
Pricing varies based on the course type and training format. Current pricing is listed on each course registration page.
We accept most major credit cards and secure online payment methods.
Yes. Payment is generally required to confirm and reserve your class seat.
No. All course pricing is clearly displayed during registration, and any additional fees will be disclosed before checkout.
Do I Need Any Prior Medical Training to Take These Courses?
No prior medical training is required for basic CPR courses. However, ACLS and PALS are intended for healthcare professionals with foundational medical knowledge.
Please bring a valid photo ID and any required pre-course completion certificates or confirmation emails if applicable.
Some blended courses require students to complete online learning modules before attending the in-person skills session.
Skills testing is completed through hands-on demonstrations with an instructor using manikins and simulated emergency scenarios.
Certain courses include a written exam in addition to hands-on skills testing. Passing requirements vary by certification type.
Instructors will provide guidance and may offer opportunities for remediation or retesting depending on the situation.
Many students complete their training and receive certification within the same day, depending on the course format and requirements.
You can take a refresher or renewal course at any time before your certification expires. Many students choose to refresh early to stay confident and up to date with the latest guidelines.
How Do I Access My Online Training After Registering?
After registration, you will receive an email with instructions and a link to access your online training portal.
Your course access information will be sent to the email address provided during registration.
Yes. Most online training modules are compatible with smartphones, tablets, laptops, and desktop computers.
Instructions for scheduling or confirming your skills session will be included in your registration confirmation or follow-up email.
Please bring a valid photo ID and proof of completion for any required online coursework.
First, check your spam or junk folder. If you still cannot access the course link, contact our support team for assistance.
Please contact Utah CPR Classes support, and we will resend your course access information and confirm your registration details.

Still Have Questions?

Our team is ready to help. We’ll get back to you soon.

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What Our Students Say

Hear from Our Certified Professionals

Excellent
CPR VAM - Powered by Heart Start CPR4.9
Based on 253 reviews
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Bella Smits
23 hours ago
Lots of instructions and helpful tips. Very simple to complete
Annie Serrano Caudel
1 day ago
One of the coolest CPR certification experiences I've had! The entire process was incredibly easy, reliable, and efficient from start to finish. I loved being able to complete the online portion at my own pace and then quickly finish the skills check without any hassle. After dealing with another CPR company that kept canceling and rescheduling my class, CPR VAM was honestly a lifesaver (literally 😂). They made the entire process stress-free, and I was able to get certified quickly when I needed it most. I highly recommend CPR VAM to anyone looking for a smooth, convenient, and professional CPR certification experience. Thank you for making what could have been a stressful situation so easy! Will for sure be coming back!
Response from the owner:Thank you, Annie. We're thrilled CPR VAM provided a smooth, stress-free experience when you needed certification quickly. We're glad the online/on-site format worked well and that we could be a reliable alternative after your previous cancellations. Your recommendation means a lot to our team, and we look forward to helping you again for recertification.
Emily Edwards
2 days ago
Jaren Thiesen
2 days ago
This was by far the best CPR experience I have ever had, after having done this for decades. They explain step-by-step how to go through the process and walk you through the self-guided skills session through site-specific videos. I was in and out of the skills assessment in less than 15 minutes. Thank you
Katrina Knight
2 days ago
The ACLS online course was thorough and convenient, and I appreciated the ease of the skills training. It was nice to have a practice mode before testing. I also appreciated the videos that prepared me for the skills training. This is a great resource!
Valentina Castro Perez
4 days ago
Erin Welker
6 days ago
Readily available, clear expectations, clean, quiet facility. Made re-certifying a breeze!
Kaitlyn Cranney
6 days ago
Easy and convenient! Will use again
Rachel Sessions
7 days ago
They made it so easy to get certified and have such clear instructions!
Response from the owner:Thank you, Rachel. We're thrilled the certification process was easy and our instructions were clear. If you need anything else or support with next steps, we're happy to help. Congratulations on getting certified.
Molly Duane
1 week ago
This was the most efficient and stress free recertification I have ever done. I will definitely use this program again
kassity clay
1 week ago
Super easy and low stress! They have a new option to let you practice with the mannequins before completing your test that was super helpful. They are also super communicative so even though the test was by myself, I didn’t feel like I was left to figure anything out in my own.
Photo from customer review
Emma Rumble
2 weeks ago
Kylie Olsen
2 weeks ago
Paige de Jong
2 weeks ago
Such a smooth and seamless experience! The online courses were thorough and tailored to your level of knowledge. As someone who has had to re-up my BLS certification 3-4 times, this was very appreciated and saved me so much time. The skills test was equally as efficient and effective. They give you all the opportunities to be prepared and succeed. Will definitely use them again if needed and highly recommend!
yanett zamora
2 weeks ago
Response from the owner:Thank you for the 5-star rating, Yanett! We appreciate your support and are glad you had a great experience. We look forward to serving you again soon. If there's anything we can do for you, please reach out.
Rebecca Rauda
2 weeks ago
Ashley Alva
2 weeks ago
Great way to renew my BLS for nursing school!
Devin Gustafson
2 weeks ago
K Brinkerhoff
3 weeks ago
This course was super easy to complete. The skills part took maybe 20 minutes thanks to watching the skills videos beforehand that the company had recorded on how to complete each module. Highly recommend!
J
3 weeks ago
This is a very convenient way to complete life support training. The didactic portion is user friendly and can be completed at your own pace. The skills lab that I attended is conveniently located, clean, and well maintained. For reference, I am an experienced anesthesia provider. For those wondering, I was able to complete the skills for BLS, ACLS, and PALS collectively in under 30 min. It would be nice if there was a package discount for doing multiple certifications. This is the first course I’ve used that didn’t offer that. But overall, this is a course that I would recommend.
Response from the owner:Thank you for the kind review and for recommending our course. We're glad the didactic portion was user-friendly and that the skills lab was convenient, clean, and efficient, and it's great to hear you completed BLS, ACLS, and PALS in under 30 minutes. We appreciate your suggestion for a package discount for multiple certifications and will share it with our team for consideration. We look forward to serving you again.
Ellie Perkes
3 weeks ago
I honestly very nervous for the hands-on skills test, but I had no reason to be. There are videos you can watch to review right before you demonstrate the skill AND it looks like a new option to practice before you actually do it to get scored. That was a really nice option. Its been a while since I have done CPR on a manikin so I forgot how hard to push, practicing helped a lot. It was also really nice to be able to do the first part on line since I know we all have crazy schedules. I believe CPR VAM is set up to help people succeed in certification. Thank you so much for the opportunity to be BLS Certified!
Austin Barker
3 weeks ago
Sundee Wilson
3 weeks ago
I appreciated this source for BLS renewal. One small suggestion would be to change the position of the baby mannequin so that it’s legs is not facing the computer, making it more difficult to create the in circling two finger approach for compressions.
Conner Washburn
3 weeks ago
Easy to do. I kind of like in-person classes more but I am older so maybe that is just me.
Annie Fait
4 weeks ago
Super easy experience!!

Life Saving Courses We Offer

ACLS

Advanced Cardiovascular Life Support

Online Learning

Flexible & self-paced;

Skills Only

Hands-on practice

AHA
Approved

Truster Certification

View More

PALS

Pediatric
Advanced Life
Support

Online Learning

Flexible & self-paced;

Skills Only

Hands-on practice

AHA
Approved

Truster Certification

View More

BLS

Basic Life Support

Online Learning

Flexible & self-paced;

Skills Only

Hands-on practice

AHA
Approved

Truster Certification

View More